Executive Personal Assistance Service for High-Net-Worth (HNW) and Ultra-High-Net-Worth (UHNW) Families, C-Suite Boards and Managers
Elite Domestic Excellence for High Net Worth and Ultra-High Net Worth Families
For global leaders, High-Net-Worth (HNW) and Ultra-High-Net-Worth (UHNW) families, and C-Suite Executives, time lost due to the variables of daily life is the most expensive resource, not capital.
In an era of increasing global complexity, the traditional direct hiring model can be frustratingly inefficient, involving administrative tasks such as payroll, legal risks relating to contracts across multiple jurisdictions, and the emotional burden of personal Human Resource Management.
At Xerendipity, we understand that many of our clients do not want the responsibilities that come with hiring staff; they simply want an elite Personal Assistance Service that is executed flawlessly.
Our ‘Executive Personal Assistance Service’ represents a paradigm shift in Human Capital Management, moving from simple ‘recruitment’ to ‘institutional partnership’.
We provide an outsourced managed solution using our proprietary Recruiting Intelligence Authority, where Xerendipity assumes all employment risks and management responsibilities.
Wherever you operate — Milan, London, Monte Carlo, Paris, Abu Dhabi, Dubai or Hong Kong — you will be supported by an internal elite Executive Personal Assistant selected, trained and supervised by our management team.
This is much more than just support: it is a strategic shield designed to ensure that, in your professional and private commitments, “YOU’LL NEVER WALK ALONE”!
Why Choose Xerendipity for Your Executive Personal Assistance Service?
At Xerendipity, we transcend traditional recruitment by offering a managed, outsourced solution that eliminates the administrative and emotional burden of direct employment.
Using our unique “Recruiting Intelligence Authority“, we provide the continuity and high-level support of a dedicated Executive PA, while avoiding the complexities of payroll, HR management and local employment compliance across different jurisdictions.
Clients choose us because we transform the chaotic ‘pain points’ of personal management into a seamless, data-driven experience that prioritises their most valuable asset: The TIME.
What the Xerendipity Executive Personal Assistance Service is?
This is a sophisticated, outsourced “fractional or full-time” executive support model designed for leaders who require high-profile Assistance but prefer a service-based partnership over a hiring contract.
It is an all-inclusive concierge-level service where Xerendipity acts as the employer and manager, providing you with an elite Executive Personal Assistant who is already vetted, trained, and monitored by our Executive Management team.
This service integrates seamlessly into your professional and private life, offering global support from London and Milan to Dubai and Hong Kong.
How Does the Outsourcing Executive Personal Assistant Service Work?
Our “Predictive Integration Blueprint“ ensures a perfect match between your lifestyle and the capabilities of our assistant.
- Consultation: we identify your specific triggers and frustrations by conducting a thorough analysis of your current management gaps;
- Matching: we assign a dedicated assistant from our elite talent pool who matches your work style and cultural requirements;
- Execution: your assistant will handle your agenda, travel and household operations, while Xerendipity will manage all back-end logistics, training and performance monitoring.
Who is it Dedicated to?
This service is curated specifically for C-Suite Executives, HNW and UHNW families, and international entrepreneurs who operate across borders and value extreme privacy.
It is ideal for those who have been frustrated by the “revolving door” of traditional hiring and seek a stable, professionalised partnership with a top-of-mind authority in luxury staffing.
Whether you are managing a Family Office in Switzerland or a multinational enterprise in the UAE, this service adapts to your global footprint.
Designed for perfectionists.
Not Great… Not Excellent… BUT PERFECT!
Who are Our Executive Personal Assistants?
Our Personal Assistants are among the top 1% of talent worldwide, frequently boasting experience in luxury hospitality, international business or high-level administration.
They undergo a rigorous four-stage verification process and three-stage interview cycle to ensure they are absolutely trustworthy and discreet.
Unlike independent freelancers, our Executive Personal Assistants benefit from Xerendipity’s institutional expertise and are continuously coached to meet the evolving demands of high-profile families.
What Can We Do for You?
We provide a comprehensive shield between you and the daily minutiae of life, freeing up to 20 hours of your time each week.
- Global Lifestyle Management: handling complex international travel, property management coordination and luxury bookings.
- Executive Support: managing high-stakes schedules, confidential correspondence and project coordination.
- Peace of mind: we deliver a consistent, high-quality service, with ‘Xerendipity quality’ guaranteed, regardless of the individual assistant.
Main Activities of the Executive Personal Assistance Service
Calendar, Time Management and Priorities
- Managing a complex diary across multiple time zones (business, family and travel);
- Proactively plan weeks and months in advance, allowing time for travel, deep work and family time;
- Intelligent gatekeeping: filtering, prioritising and declining requests according to clear rules;
- Preparing daily and weekly executive briefs containing key meetings, locations, files and talking points.
Travel, Mobility and Relocation
- End‑to‑end organisation of business and private travel (including commercial travel, private jets, yachts, chauffeur services and rail travel);
- Management of Visas, travel documents, insurance and health requirements;
- Real-time handling of delays, cancellations and re-routing, with no involvement of the principal.
- Coordination of relocations, extended stays, seasonal moves and ‘city-to-city’ living (including hotels, rentals, schools and clubs).
Communication, Liaison and Gatekeeping
- Inbox management with agreed rules (e.g. triage, drafting replies and sending on your behalf);
- Call screening and return, call back scheduling and WhatsApp, Signal and WeChat thread handling;
- Email, letter, invitation and thank-you note drafting, proofreading and formatting;
- Primary Family Office, legal, tax, investment, PR and security advisor liaison.
Lifestyle, Household and Family Support
- Coordinating with household staff, Property Managers and external suppliers (e.g. maintenance, Security, Gardeners and Personal Chefs);
- Booking medical, beauty and wellness appointments for the family, providing reminders and follow-ups;
- Managing school calendars, children’s activities, tutors, clubs and holiday programmes;
- Planning and coordinating private events, dinner parties, celebrations and VIP guest experiences.
Projects, Personal Administration and Documentation
- Tracking and driving personal and family projects (e.g. renovations, purchases, moves and major life events);
- Organising and maintaining digital and physical records (e.g. contracts, warranties, IDs and renewals);
- Preparing simple overviews for your family office or accountant (e.g. expenses, renewals and subscriptions);
- Liaising with banks, insurers and service providers to gather documents and information (without executing financial decisions unless explicitly authorised).
Business and Executive Support
- Preparing meeting agendas, follow-up lists and action trackers;
- Light document and presentation support, such as formatting decks, polishing reports and compiling packs;
- Maintaining simple CRMs or contact lists for key business and personal relationships;
- Assisting with board pack preparation, investor meetings, and roadshow logistics, working alongside your office team.
Digital, Online and Concierge‑Style Tasks
- Managing online subscriptions and memberships, including renewals, for clubs, apps and digital services;
- Coordinating online purchases, gifts, returns and deliveries (including those for family members and key contacts);
- Managing restaurant, hotel and experience bookings, often via partner concierges where available;
- Conducting basic online research (e.g. schools, medical specialists, properties, events and suppliers) and creating shortlists and comparisons.
Discretion, Risk Reduction and Peace of Mind
- Strict confidentiality regarding family life, locations, assets and travel plans.
- Proactive monitoring of expiry dates for passports, insurance, memberships, licences and contracts.
- Early identification of clashes, overloads and operational risks in your calendar and commitments.
Packages, Prices and Offers (Example Structure)
Below is a ‘Positioning Model’ for the ‘Xerendipity Executive Personal Assistance Service – Packages’, which is aligned with the requests of our premium, high-profile international clients.
You can localise it for EUR/GBP and adjust the price ranges for your country (Italy, the UK, Europe, Asia or the UAE).
1. Starter – Remote Executive Support
For busy professionals testing the service or needing focused support.
What’s included
- 15-20 hours per month of remote assistance from a Executive Personal Assistant;
- Main activities: calendar management, sorting incoming mail, basic travel arrangements, simple administration;
- Assistance via email and messaging during office hours.
Indicative minimum investment:
- €1,200–€1,800 (£1,050–£1,600) per month on average, depending on language, experience, and jurisdiction.
Positioning hook
- Ideal for first‑time users or for covering a specific peak of workload.
2. Premium – Executive & Lifestyle Management
For HNW clients needing integrated business and private support.
What’s included
- 35–50 hours of remote assistance per month, with the option of spending a few days per month in major cities such as Milan, London and Dubai;
- Full calendar and travel management, liaison with the Family Office and advisors, and coordination of lifestyle and domestic management;
- A monthly planning call and a mid-month review.
Indicative investment
- The cost is approximately €3,000–5,000 (£2,600–4,300) per month, depending on the complexity of the project and the geographical area.
Positioning hook
- Designed for families and C-Suite Executives seeking a single point of contact for both work and personal matters.
3. Elite – Dedicated Executive Personal Assistant
Designed for UHNW families and top‑tier Executives who require near‑full‑time support.
What’s included
- 0.8–1.0 FTE equivalent (e.g. 4–5 days per week), primarily remote with a structured in-person presence where needed;
- A full range of services, including executive, lifestyle, family, travel and project support, as well as high-touch event assistance;
- Priority response, extended availability and a direct escalation line to the Xerendipity C-Suite Management team.
Indicative investment
- From approximately €6,000 – €10,000+ / £5,200 – £8,700+ per month, depending on experience, languages and location.
Positioning hook
- Provides the benefits of an in-house ‘chief of staff-style’ Executive Personal Assistance Service without the complications of direct employment.
4. On‑Demand & Project‑Based Support
This is ideal for relocations, major events, or periods of intense transition.
What’s included
- Choose from packages of 10, 20 or 40 hours, valid for 1 to 3 months;
- Ideal for moving house, major events, periods of intensive travel or special projects.
Pricing model
- The effective hourly rate is higher than the retainer rate, starting from €90 – €130 (£80 – £120) per hour, depending on the size of the block.
Positioning hook
- A flexible ’emergency brake’ or ‘special mission’ option, with no long-term commitment required.
5. Add‑Ons and Premium options
Additional high-profile services exclusive to Xerendipity also allow you to replicate the common activities of Virtual EPAs.
- 24/7 or extended hours coverage (e.g. add‑on fee per month);
- Multilingual support (Italian–English–French–Arabic, etc.);
- Travel emergency desk during critical trips;
- In‑person days in key hubs (Milan, London, Dubai, Singapore) at a defined daily rate.
Contact Us Today
Get in touch to discuss your specific requirements and discover how we can provide a bespoke solution that exceeds your expectations.
Illuminate the value of your time with Xerendipity’s Executive Personal Assistant Service!
Xerendipity is the ‘go-to partner’ for excellence for HNW and UHNW families and international C-Suite Boards.
Xerendipity - Where Excellence Exceeds Expectations
Why We Do It
We understand how challenging it can be to find suitable Domestic Staff and how important it is for you to ensure the safety and privacy of your family.
How We Do It
We verify the professional and personal background of each candidate, ensuring that we only select highly qualified and referenced professionals who understand the importance of managing family privacy and security.
What We Do
Who We Work For
We work with high-profile families, as well as those with substantial wealth, because they understand the importance of time, privacy and security.
They therefore recognise the value of the Domestic Staff that we select for them.
Being part of the Xerendipity community means prioritising time, security and privacy.
Milena Scardacchi
STAY SAFE | RECRUIT SAFE
Contact Me to Select Your
Domestic Staff
Milena Scardacchi – CHRO
Uff. (+39) 02 80888425
Mob. (+39) 329 4554143
STAY SAFE | RECRUIT SAFE
Contact Me to Select Your
Domestic Staff
Milena Scardacchi – Direttore CHRO
Email: clienti@thexerendipity.com
STAY SAFE | RECRUIT SAFE
Submit Your Application
Milena Scardacchi – Direttore CHRO
E-Mail: selezione-personale@thexerendipity.com
Author & Accountability
This page showcases Xerendipity’s expertise in recruiting and verifying high-profile Domestic Staff for Ultra-High-Net-Worth (UHNW) and High-Net-Worth (HNW) households, family offices, and C-Suite Executives.
Our selection process prioritises verifiable references, scenario-based assessments, privacy-first behaviour and structured processes designed for environments where trust is critical.
Please note that this content is informational only and does not replace jurisdiction-specific legal advice on employment compliance, right-to-work, contracts, or screening practices.
Requirements vary by country, so additional information must be gathered following confirmation of the assignment.