High Profile Qualified Executive Level Domestic Staff for HNW and UHNW Families & C‑Suite Households
Elite Domestic Excellence for High Net Worth and Ultra-High Net Worth Families
Executive-level Domestic Staff are not just senior household employees; they are the leadership layer that transforms a staffed residence into a managed private organisation.
For Ultra-High-Net-Worth (UHNW) and High-Net-Worth (HNW) families, Family Offices, and C-Suite Principals, hiring at this level protects time, privacy, standards, and continuity — especially across multiple properties, complex diaries, high-visibility hosting, and frequent travel.
At Xerendipity, we recruit and select high-profile Domestic Staff for HNW and UHNW families, Family Offices, and International Companies.
We verify experience and references, and assess operational readiness, as executive household roles involve close access to sensitive information and decision-making processes.
What “Executive Level” Means in a High Profile Private Household
In a private household, ‘executive level’ refers to accountability for outcomes rather than responsibility for tasks.
These professionals establish operating rhythms, enforce standards, coordinate people and suppliers, manage escalations and protect the Principal from household noise.
‘Executive level’ also means Governance maturity.
You are hiring someone who can make proportionate decisions under pressure, document important information and maintain calm in the home, even when plans change quickly.
The Problem Our Clients Come to Us With: a Staffed Home That Still Feels Unstable
Most clients come to us after sustained “frustration”: the household is staffed, yet everything still routes back to the Principal.
- Standards drift;
- Vendors take liberties;
- Teams miscommunicate;
- Costs creep;
- Coverage fails during travel, events, or peak weeks.
Others come after a more serious trigger — privacy anxiety.
In executive households, weak leadership creates uncontrolled access, casual oversharing, inconsistent protocols, and reputational exposure that peers recognise immediately.
Why Peer Influence Drives High-Intent Demand
In the communities of HNW and UHNW individuals, people discreetly discuss what works.
A peer’s recommendation carries weight because it is evidence of a stable appointment — one that has reduced friction and lasted beyond the initial period of enthusiasm.
This peer influence often brings an end to the “trial-and-error” phase.
At this stage, buyers demand verification and structure, as well as a recruiter who understands executive household operations and not just CV formatting.
Roles That Sit in the “Executive Domestic” Tier
The level of Executive Household Leadership varies depending on the size of the property and the governance model (Principal-Led or Family Office-Led).
Xerendipity supports both single critical appointments and integrated leadership structures across residences.
Typical Executive-Level appointments include:
- House Manager/Estate Manager;
- Head Butler/Butler Manager (front-of-house leadership);
- Head Housekeeper/Executive Housekeeper (standards leadership);
- Private Household Chief of Staff (cross-functional coordination);
- Executive Personal Assistant (principal-facing operations and control);
- Security-Facing household coordination (where applicable and lawful).
What You Should Expect from Executive Household Leadership
When the right executive leader is in place, the principal stops being the household’s escalation desk.
The home runs with predictable standards, measured reporting, and calm execution across staff and suppliers.
Typical outcomes include:
- a residence that is guest-ready with minimal notice;
- clear roles, handovers, and accountability across the household team;
- vendor discipline: access control, quality control, and reduced cost leakage;
- fewer interruptions and fewer “small decisions” reaching the principal;
- reliable reporting that supports fast approvals and confident delegation.
Executive Domestic Staff Protect “Privacy by Design”
For high-profile households, privacy is not just a preference, it’s an essential requirement.
Executive staff oversee access windows, key and alarm systems, deliveries, maintenance visits and information flow to ensure that people only know what they need to.
This is where leadership matters most.
An unstructured new hire can unintentionally increase visibility through casual supplier behaviour, weak controls or poor team boundaries.
What “Qualified” Means at Executive Household Level
‘Qualified’ does not refer to years of service, but to comparable experience and evidence of outcomes.
You want a professional who can demonstrate that they have experience of running projects of a similar complexity involving multi-staff teams, vendors, properties, events, budgets (where applicable) and sensitive Principals.
Qualification also includes behavioural stability.
Executive Domestic Staff must demonstrate calm authority, humility, strict discretion and the ability to enforce standards without drama.
Where Executive-Level Household Hires Go Wrong
Generic recruitment often prioritises presentation and confidence, only to discover operational gaps later.
Domestic Executive Staff may appear perfect in an interview, yet struggle with delegation, documentation, cost control and confidentiality under pressure.
Common failure points include:
- unverified references or experience that is not truly comparable;
- weak team leadership, causing friction and staff turnover;
- poor vendor governance, leading to access exposure and cost creep;
- lack of documentation, resulting in continuity issues during absence or travel;
- over-familiarity with principals, advisers, guests, or media-adjacent circles;
- digital footprint risk and careless sharing of household details.
Xerendipity’s Approach: Stay Safe | Recruit Safe
We do not forward CVs at random!
Xerendipity is designed to be the go-to platform for Principals who require certainty, and our process is built around verification, operational assessment and privacy-first selection.
Our approach reflects the principles set out on our website:
- Sourcing through high-profile communities and trusted referrals;
- Screening and assessment based on real operational expectations;
- Candidates who pass three levels of interviewing and four levels of checking enter the Xerendipity database;
- Role-aligned pre- and post-hiring checks (where lawful and proportionate);
- Social Media Intelligence options (where appropriate and lawful) to reduce reputational risk.
Screening & Assessment: How We Test Executive Readiness
We assess how a candidate manages a household, rather than how they describe doing so.
The ability to perform at an executive level becomes apparent in challenging situations such as unexpected guests, staff absence, urgent repairs, supplier issues, and the need to protect the Principal’s time.
Depending on the assignment, we assess:
- Scenario judgement and escalation thresholds;
- Leadership style, including delegation, training, corrective feedback and handover processes;
- Vendor governance habits, such as access logs, supervision discipline and cost control;
- Reporting rhythm: concise updates and decision-ready summaries with no unnecessary information;
- Privacy behaviour: controlled communications and ‘need-to-know’ discipline.
Integration with Family Offices, EAs, and Security Stakeholders
Executive Domestic Staff often sit between the home and the wider ecosystem of the Principal, this includes:
- Executive Personal Assistants;
- Advisers;
- Security Professionals;
- Family Office.
If these interfaces are unclear, the Principal becomes the bottleneck and the household becomes reactive.
We help to define operating boundaries.
This includes approval rules, vendor onboarding, information flow and escalation protocols, ensuring the residence runs smoothly without creating bureaucracy.
Onboarding that Stabilises Performance in the First 30-90 Days
Even the most exceptional leaders require a clear mandate.
Early success depends on the scope of the role, decision-making powers, service style, privacy rules and the household’s definition of ‘non-negotiable standards’.
Where necessary, Xerendipity can provide support in the form of role clarity, standard operating procedures (SOPs)/checklists, and communication rhythm.
In executive households, onboarding is not just admin; it is how standards become second nature.
Our 12/18-Month Selection Warranty
Xerendipity offers a Selection Warranty of 12 or 18 Months after the probationary period following confirmed employment.
This demonstrates our dedication to ensuring a stable fit and our belief in the effectiveness of our verification-led selection process for roles that are critical to trust.
Executive hires should mitigate risk over the long term, not just in the short term.
Our process is designed to deliver continuity, not repeated replacement cycles.
Who this Service is for
This service is designed for Ultra-High-Net-Worth (UHNW) and High-Net-Worth (HNW) families, C-Suite Executives, and Family Offices that require a layer of household leadership to protect privacy and reduce daily friction.
It is particularly relevant for those with multiple residences, who frequently host events, who are high-profile individuals, and for households where the cost of hiring the wrong person is disproportionately high.
If you want your home to run smoothly without your supervision, Executive-Level Domestic Leadership is the missing ingredient.
How to Begin: Confidential Consultation and Role Scoping
We start with a confidential consultation to map out your property footprint, staffing model, household service style, vendor ecosystem, travel patterns and privacy requirements.
We then define the scope of the Executive Role and the criteria for success, before running a targeted search to produce a shortlist you can trust.
If you are looking to appoint high-profile, qualified Executive-Level Domestic Staff, contact us for a confidential briefing.
Frequently Asked Questions (FAQ)
Q: Is the Executive Domestic Staff package only suitable for very large estates?
A: No, the executive tier is valuable in situations involving high complexity, such as multiple staff, heavy hosting, frequent travel or privacy sensitivity, even in a single primary residence.
Q: Do you recruit one leader or a full leadership structure?
A: Both. Some households need one exceptional house manager, while others require a layered structure (e.g. house manager, head butler and head housekeeper).
Q: Do you verify references and conduct background checks?
A: Yes. We verify experience and references, and we support pre- and post-hiring checks aligned to the role where lawful and proportionate.
Q: How do you reduce reputational risk?
A: We prioritise privacy-first behaviour, and where appropriate and lawful, we can support social media intelligence to reduce visibility risk.
Xerendipity: Where Excellence Meets Safety and Privacy
Why We Do It
We understand how challenging it can be to find suitable Domestic Staff and how important it is for you to ensure the safety and privacy of your family.
How We Do It
We verify the professional and personal background of each candidate, ensuring that we only select highly qualified and referenced professionals who understand the importance of managing family privacy and security.
What We Do
Who We Work For
We work with high-profile families, as well as those with substantial wealth, because they understand the importance of time, privacy and security.
They therefore recognise the value of the Domestic Staff that we select for them.
Being part of the Xerendipity community means prioritising time, security and privacy.
Get in Touch With Us Today
Find out how our Qualified and Referenced Domestic Staff Search and Selection services can transform your family’s domestic experience.
Contact us today to discuss Your requirements and find out how we can provide a bespoke solution that exceeds Your expectations.
Xerendipity: Where Excellence Meets Safety and Privacy
Milena Scardacchi
STAY SAFE | RECRUIT SAFE
Contact Me to Select Your
Domestic Staff
Milena Scardacchi – CHRO
Uff. (+39) 02 80888425
Mob. (+39) 329 4554143
STAY SAFE | RECRUIT SAFE
Contact Me to Select Your
Domestic Staff
Milena Scardacchi – Direttore CHRO
Email: [email protected]
STAY SAFE | RECRUIT SAFE
Submit Your Application
Milena Scardacchi – Direttore CHRO
E-Mail: [email protected]
Author & Accountability
This page showcases Xerendipity’s expertise in recruiting and verifying high-profile Domestic Staff for Ultra-High-Net-Worth (UHNW) and High-Net-Worth (HNW) households, family offices, and C-Suite Executives.
Our selection process prioritises verifiable references, scenario-based assessments, privacy-first behaviour and structured processes designed for environments where trust is critical.
Please note that this content is informational only and does not replace jurisdiction-specific legal advice on employment compliance, right-to-work, contracts, or screening practices.
Requirements vary by country, so additional information must be gathered following confirmation of the assignment.