High Profile Qualified Professional Domestic Staff for HNW and UHNW Families & C‑Suite Households
Elite Domestic Excellence for High Net Worth and Ultra-High Net Worth Families
High-Profile Professional Domestic Staff are not just ‘help in the home’; they are trusted individuals who protect your privacy, maintain high standards and ensure continuity in one of the most sensitive environments — your private life.
For High-Net-Worth (HNW) and Ultra-High-Net-Worth (UHNW) families, Family Offices, and C-Suite Principals, Domestic Staffing is not a lifestyle accessory; it is risk-managed household infrastructure.
At Xerendipity, we recruit and select high-profile Domestic Staff for HNW and UHNW families, Family Offices, and International Companies.
We verify experience and references, and assess operational readiness, because the cost of an unsuitable employee is often more than just an inconvenience — it can lead to disruption, exposure, and reputational risk.
What “High Profile” Really Means in Domestic Staffing
In high-profile households, staff are responsible for more than just completing tasks.
They have access to confidential information, valuable assets and family routines.
‘High-Profile’ therefore means having the ability to deliver professional standards in a visible environment, maintaining calm boundaries and consistent discretion, even when guests, advisers or security teams are present.
It also means that the person can work as part of a domestic ecosystem.
In many UHNW homes, staff roles interlock with House Managers, Executive Personal Assistants (EPAs), Chauffeurs, Nannies, Personal Chefs, and external suppliers, so one weak appointment can destabilise the entire operating rhythm.
The Problem Our Clients Come to Us With: Daily Friction and Hidden Risk
Most of our clients contact us after experiencing a period of intense frustration.
Even though the home is staffed, it still feels noisy due to inconsistent standards, repeated mistakes, high Domestic Staff turnover, unclear responsibilities and the Principal becoming the “default” decision-maker for minor issues.
Others come to us after experiencing more serious concerns, such as privacy breaches, inappropriate curiosity, uncontrolled social media behaviour, or casual management of supplier access.
The pattern is consistent: generic recruitment prioritises speed and availability, whereas HNW and UHNW households require suitability, evidence and verified trust.
Why Peers Influence this Decision (and Why that Matters)
In the circles of HNW and UHNW individuals, households quietly compare notes.
People remember which recruiter provided stable placements and which created cycles of trial and error because Domestic Staffing failures are costly, personal and difficult to rectify swiftly.
This peer influence creates high-intent demand.
When a trusted peer advises using a specialist and verifying everything, this reflects an operational truth: high-trust staffing cannot be improvised through informal networks alone.
What “Qualified” Means: Evidence, Not Impressions
In high-trust homes, ‘qualified’ means that the candidate can demonstrate that they have successfully worked in similar environments before.
This includes providing verified references, demonstrating consistent standards and stable behaviour, and showing the ability to follow protocols without drama or constant supervision.
Qualification also implies good judgement.
The best Domestic Professionals know what not to do: they do not overshare, blur boundaries or improvise in ways that could put the family at risk.
The Roles We Recruit (High-Profile Specialisms)
At Xerendipity, we recruit and select a wide range of high-profile Domestic Staff, enabling you to build a cohesive household team rather than making isolated hires.
We regularly recruit for single-role appointments and integrated team structures across multiple residences.
Common appointments include:
- House Managers;
- Private Head Housekeepers;
- Senior Housekeeping Leadership;
- Personal Butlers;
- Front-of-House Service Professionals;
- Executive Personal Assistants for Principals and Family Offices;
- Nannies;
- Maternity Nurses;
- Childcare Professionals;
- Personal Chefs;
- Personal Health and Performance Chef;
- Private Drivers;
- Housekeepers;
- Housemaids;
- Domestic Couples;
- Caregiver Nurses.
Why Domestic Staffing is Different at HNW and UHNW Level
A High-Net-Worth (HNW) or Ultra-High-Net-Worth (UHNW) household is a private operating environment with real governance needs, such as access control, confidentiality, service standards, asset care and the ability to adapt quickly to schedule changes.
The most effective Domestic Staff reduce their employer’s cognitive load by running predictable routines and only escalating issues that truly require attention.
This is why “skills” are not enough.
The role demands the right behavioural profile:
- stable temperament;
- respect for boundaries;
- the ability to work quietly without seeking visibility or influence.
The Cost of “Good Enough” Hiring
‘Good enough’ Domestic Staff can seem acceptable until pressure arrives in the form of guests, travel, time constraints or sensitive situations.
It is at this point that poor decision-making, sloppy routines and inadequate boundaries become apparent, causing the household to shift from a calm to a reactive state.
The financial cost becomes apparent in the form of rework, breakages, emergency vendor call-outs and replacement hiring cycles.
The deeper cost is the loss of privacy and trust within your own home.
Xerendipity’s Philosophy: Stay Safe | Recruit Safe
Xerendipity is designed for principals who prioritise the safety and security of their families.
Rather than acting as a CV-forwarding agency, we operate as a structured selection partner for high-trust domestic appointments.
Our approach is straightforward: we protect the household by selecting only referred, verifiable domestic professionals.
When the selection process is rigorous, lifestyle becomes calmer and risk becomes more manageable.
Our Method: Sourcing, Screening, Selection
We source candidates who understand premium standards and discretion from high-profile communities and trusted networks.
We then screen candidates for operational competence, behavioural maturity and suitability for your household — not an idealised job description.
Those who successfully complete the Three Levels of Interview and Four Levels of Vetting and Checking are then entered into the Xerendipity database.
This structured approach is designed to reduce hiring uncertainty and increase stability.
What We Verify (and Why It Protects You)
Verification is not just a formality; it forms the basis of trust.
We verify experience and references, and support pre- and post-hiring checks aligned to the role and jurisdiction where lawful.
Depending on the trust level of the role, verification may include:
- Reference validation aligned to comparable private household environments;
- Identity and employment history coherence checks (jurisdiction dependent);
- Role-specific operational assessment and scenario questioning;
- Confidentiality alignment and behavioural red flag screening;
- Social media intelligence options, where appropriate and lawful;
- Post-hire check-ins and stabilisation support when required.
How We Assess “Fit” in High-Trust Homes
Even if they are talented, a Domestic Professional can still be the wrong fit.
‘Fit’ encompasses how the candidate behaves with regard to privacy, how they respond under pressure, how they communicate, and whether they can maintain standards without constant direction.
We use scenario-based assessments because the most costly problems arise in edge cases, such as last-minute guests, schedule changes, handling sensitive information, and making judgement calls with vendors.
The right candidate reduces risk by default, not just when prompted.
Discretion is a Measurable Skill, Not a Promise
In the homes of HNW and UHNW individuals, Domestic Staff will inevitably become privy to private information about their employers’ movements, preferences, guests and family dynamics.
Discretion must therefore be operationalised through controlled communication, strict boundaries and a ‘need-to-know’ mindset.
Where appropriate and lawful, Xerendipity can provide Social Media Intelligence to mitigate reputational risk.
This is not about intrusion; it is about preventing avoidable exposure in a world where digital behaviour can undermine household privacy.
Integration: Building a Household Team that Actually Works
Many staffing issues are not the result of individual failures, but rather systemic ones.
When roles overlap, standards become inconsistent and staff conflict increases, the Principal becomes the coordinator, which undermines the purpose of hiring in the first place.
We can help you define these interfaces, including who is responsible for setting standards, coordinating vendors, managing diaries and handling handover procedures.
It is this structure that transforms ‘staffed’ into ‘managed’.
Our 12/18-Months Xerendipity Selection Warranty
Xerendipity provides a 12- or 18-Month Selection Warranty after the probationary period following confirmed employment.
This demonstrates our dedication to ensuring a stable fit, maintaining verified standards, and promoting accountability in high-trust appointments.
Where necessary, we provide support for early stabilisation within the first 30–90 days through role clarity, checklists and consistent communication.
In private households, onboarding establishes predictable standards.
Who We Serve
We work with Principals who have high privacy requirements and complex schedules, as well as a low tolerance for operational noise.
Our clients include Ultra-High-Net-Worth (UHNW) and High-Net-Worth (HNW) families, Family Offices, and Senior Executives who require Domestic Staff to protect lifestyle continuity.
This service is particularly valuable for households with multiple residences, frequent hosting, and situations where confidentiality is non-negotiable.
If you want your home to run smoothly without supervision, you have come to the right place.
How to Begin: Confidential Consultation and Role Scoping
We start with a confidential consultation to gain an understanding of your property footprint, household structure, preferred lifestyle, privacy requirements and desired outcomes.
We then translate this information into a clear scope and selection criteria to produce a shortlist that meets your standards.
If you are looking to hire High-Profile, Qualified, Professional Domestic Staff, Contact Us for a private briefing.
We work discreetly and efficiently, prioritising fit over speed.
Frequently Asked Questions (FAQ)
Q: What constitutes a “high-profile” domestic staff member?
A: High-profile staff are discreet under pressure, have strong boundaries, verified experience in comparable environments and the ability to work in sensitive households without seeking visibility.
Q: Do you recruit for individual roles or for full household teams?
A: Both. We can recruit one critical appointment, such as a Head Housekeeper or House Manager, or build a full team with clear roles and responsibilities.
Q: Do you verify references?
A: Yes, verification is central to our approach. We prioritise references that reflect the realities of high-standard private households.
Q: Do you offer additional risk screening?
A: Where appropriate and lawful, we can support social media intelligence and role-aligned pre- and post-hiring checks, which are handled confidentially.
Xerendipity: Where Excellence Meets Safety and Privacy
Why We Do It
We understand how challenging it can be to find suitable Domestic Staff and how important it is for you to ensure the safety and privacy of your family.
How We Do It
We verify the professional and personal background of each candidate, ensuring that we only select highly qualified and referenced professionals who understand the importance of managing family privacy and security.
What We Do
Who We Work For
We work with high-profile families, as well as those with substantial wealth, because they understand the importance of time, privacy and security.
They therefore recognise the value of the Domestic Staff that we select for them.
Being part of the Xerendipity community means prioritising time, security and privacy.
Get in Touch With Us Today
Find out how our Qualified and Referenced Domestic Staff Search and Selection services can transform your family’s domestic experience.
Contact us today to discuss Your requirements and find out how we can provide a bespoke solution that exceeds Your expectations.
Xerendipity: Where Excellence Meets Safety and Privacy
Milena Scardacchi
STAY SAFE | RECRUIT SAFE
Contact Me to Select Your
Domestic Staff
Milena Scardacchi – CHRO
Uff. (+39) 02 80888425
Mob. (+39) 329 4554143
STAY SAFE | RECRUIT SAFE
Contact Me to Select Your
Domestic Staff
Milena Scardacchi – Direttore CHRO
Email: [email protected]
STAY SAFE | RECRUIT SAFE
Submit Your Application
Milena Scardacchi – Direttore CHRO
E-Mail: [email protected]
Author & Accountability
This page showcases Xerendipity’s expertise in recruiting and verifying high-profile Domestic Staff for Ultra-High-Net-Worth (UHNW) and High-Net-Worth (HNW) households, family offices, and C-Suite Executives.
Our selection process prioritises verifiable references, scenario-based assessments, privacy-first behaviour and structured processes designed for environments where trust is critical.
Please note that this content is informational only and does not replace jurisdiction-specific legal advice on employment compliance, right-to-work, contracts, or screening practices.
Requirements vary by country, so additional information must be gathered following confirmation of the assignment.